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A corporate intranet or content management system can be as democratic as your users require. It can provide a single platform for all members of a business to share information, communicate and collaborate – processes that might just as easily be unstructured as structured. However, content search can be a challenge.

If your intranet has hundreds of users and each user has hundreds of documents, it can be hard to enforce rules that ensure file locations and classifications are consistent for everyone.

As a result, advanced search capabilities are often non-negotiable. Luckily, if you’re using SharePoint 2013, you have an extremely powerful search engine at your fingertips – something that couldn’t always be said for past versions of the platform. But because enterprise SharePoint implementations can be complex, with dozens of data sources and inconsistent document tagging techniques, not many businesses make the most of this feature. 

What is enterprise search?

Searching a SharePoint site might not seem like such a big problem – after all, Google manages to index millions of web pages without much apparent hassle. Unfortunately, there are a number of factors that confound this assumption. These include the following:

  • You might be looking at no end of different file types, from Word documents to databases
  • Some relevant data will be stored in external repositories rather than SharePoint itself
  • The search engine needs to return documents that are applicable to the end user and his or her role, not to mention access rights

How can we help?

Business Agility has been coming up with innovative SharePoint solutions since 2001 and our consultants have seen every enterprise search problem under the sun. If you need a system that allows all employees to retrieve documents of disparate file types consistently and reliably, depending on access rights, then we can help.

This might involve enforcing classification rules so all information uploaded to SharePoint is tagged with appropriate metadata. It might involve indexing external file shares in addition to documents stored on the intranet itself.

Equally, you might want workers to stop using the search bar outright. Why not have them direct their browsers to web pages that execute queries automatically, returning results that are relevant to their roles within a couple of clicks? We can help with that, too.

If search problems are a pain point for your corporate intranet or content management system, get in touch with us today and we’ll talk through your requirements.

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