Now, users are able to communicate easily on Teams with external users. Increasing demand mean Microsoft has introduced interesting features.

Power Apps is designed for developers to customise their business processes. Many organisations have weird and wonderful idiosyncrasies that mean automation is a far off dream.

Power Apps, for those who aren’t familiar, essentially allows flexibility within Microsoft 365 – especially for niche environments where an out of the box product doesn’t quite work.

The ease of which users find the likes of Power BI, Power Automate and Power Apps can help bridge the AI skills gap we see happening in the very near future.

Business Agility were fortunate to have some time with leading insurance professional, Matt Potashnick. He talked through his views and opinion on what has been happening, but importantly, what needs to happen next.