Just some of our insurance experience:
Latest News
Business Agility: Why One Team works so well
The biggest compliment we get is when a client cannot distinguish between our people and their own. By embodying the key principle of Agile: One Team, we ensure that collaboration, understanding and a true common objective is at the heart of everything we do, when delivering mission-critical transformation programmes.
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Increasing retention through a fully digitised customer experience
Customer experience should be at the forefront of innovation, however the insurer should innovate also for other reasons.
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Technical debt: Top three culprits
Some debt is inevitable; however, there are aspects of technical debt (similar to regular, financial debt) that can be avoided with careful planning and attention to detail.
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Lloyds: Faster claims pilot launched
If all goes well, both customers and insurers can look to benefit from the modernisation within the market with faster transactions.
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What are the top causes of claims leakage?
There are several causes of claims leakage, and the preventions aren’t always easy to achieve (especially without expertise).
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