AI is the answer to excellent customer experience in insurance
These days, the USP behind many good smartphone apps is convenience for the customer, rather than just information or entertainment. Why wouldn’t insurers take advantage of this mindset?
A taste of telematics: ‘Try before you buy’ business model
Understandably, consumers will have reservations regarding the pros and cons of telematics. Concerns around data privacy will take precedent; so a method needs to be adopted in order to garner trust in the tech. This is one such method.
How machine learning can drive revenue for insurers
Upselling products to customers can be difficult without solid intelligence behind what to sell them. This is where machine learning comes in; and with it, recommendation engines.
Touchless claims processing: why insurers should embrace this innovation
Touchless claims processing has been around for a few years, however, the benefits it presents should not be ignored by insurers.