Increasing retention through a fully digitised customer experience
Customer experience should be at the forefront of innovation, however the insurer should innovate also for other reasons.
A business case for Greenfield innovation
Despite a lot of questions, there are significant benefits for insurers who go the way of Greenfield. Let’s break it down into the beginnings of a business case.
Greenfield: Is the grass always greener for insurers?
Greenfield has a lot to offer insurers; however there are several other considerations to reflect on too. Is the grass greener?
