Frequently asked questions
General
I hear you host events. When and where's the next one?
Where can I read more about specific services and solutions you offer?
We have a dedicated resources page showcasing our expertise in both insurance and SharePoint. You can head to the area here and download our resources. A few examples of our resources are:
- How Blockchain can be applied in insurance
- Guidewire ClaimCenter Upgrade considerations
- Digital enablement in a legacy environment
- Utilising reporting in SharePoint
- A hater’s Guide to SharePoint
- SharePoint for HR
- Microsoft 365: A guide to all its apps
- Planning your SharePoint intranet
What training do you offer?
We’re expert in many different platforms – and have coached individuals and teams on best practice, knowledge management, roles and governance. We see training as an essential element of utilising systems to their utmost potential.
SharePoint & Microsoft 365
We regularly support our clients with training on SharePoint and Office 365. Training topics typically include:
- Best practice and guidance
- Knowledge Management
- Governance – setting rules and policies
- How to foster better User adoption
- Train the Trainer
- Implementation
- Document and records management
- Reporting
- Managing your Information Architecture
If you’re interested in learning more about training for your users, get in touch and we’ll be happy to help.
Guidewire
Some examples of our training capability include:
- Training and knowledge management for super users within your organisation
- SCRUM training
- Configuration
- Integration and testing
- Project management
Read more about training here.
Insurance
What's Agile Bridge?
Agile Bridge is designed solely for the insurance industry. The platform:
- Extends the functionality of existing core systems, without changing existing code
- Can extend the life of your legacy systems while executing your digital strategy
- Simplifies future digital transformation projects
- Facilitates rich front-end user experiences
- Enables secure delivery of a 24/7 digital self-service capability for end users (e.g. for MTAs, FNOL)
Find out more here.
How does Agile Bridge work?
Agile Bridge enables an integration between existing core systems (e.g. Claims Management or Policy Administration Systems) and User Experience Platforms, through a wide portfolio of Bridge Services. Through Agile Bridge’s definition and mapping of your system’s data model, your UXP is able to leverage and extend functionality.
Find out more here.
What services do you offer for Guidewire implementation?
We ensure our approach closely sticks to the Agile development methodology, ensuring Guidewire projects are delivered within budget and precisely in line with client requirements and priorities.
The Agile approach brings much greater control through a pragmatic and focused delivery model working closely as One Team to gather requirements, deliver and test functionality and ensure the relevant knowledge transfer as appropriate. This guarantees a faster and more effective implementation with decreased risk and increased ROI. All of our projects are delivered on or under budget.
You can read more here.
Do you offer support for Guidewire products?
Business Agility is uniquely positioned with our capabilities to assist you in the support and maintenance of all Guidewire InsuranceSuite modules. We have the infrastructure and processes in place to do greenfield support and maintenance, as well as provide point expertise on the client site as needed.
Read more here about our Guidewire support capabilities.
Can you help with upgrading Guidewire products?
When implemented correctly, Guidewire products can certainly deliver the ROI.