Frequently asked questions

We have vacancies from time to time. Click here to find out more.

We host monthly events all across the UK – find out here where the next one is.

We have a dedicated resources page showcasing our expertise in both insurance and SharePoint. You can head to the area here and download our resources. A few examples of our resources are:

• How Blockchain can be applied in insurance
• Guidewire ClaimCenter Upgrade considerations
• Digital enablement in a legacy environment
• Utilising reporting in SharePoint
• A hater’s Guide to SharePoint
• SharePoint for HR
• Office 365: A guide to all its apps
• Planning your SharePoint intranet

We’re expert in many different platforms – and have coached individuals and teams on best practice, knowledge management, roles and governance. We see training as an essential element of utilising systems to their utmost potential.

SharePoint & Office 365

We regularly support our clients with training on SharePoint and Office 365. Training topics typically include:

• Best practice and guidance
• Knowledge Management
• Governance – setting rules and policies
• How to foster better User adoption
• Train the Trainer
• Implementation
• Document and records management
• Reporting
• Managing your Information Architecture

If you’re interested in learning more about training for your users, get in touch and we’ll be happy to help.

Guidewire

Some examples of our training capability include:

• Training and knowledge management for super users within your organisation
• SCRUM training
• Configuration
• Integration and testing
• Project management

Read more about training here.

Agile Bridge is designed solely for the insurance industry. The platform:

• Extends the functionality of existing core systems, without changing existing code
• Can extend the life of your legacy systems while executing your digital strategy
• Simplifies future digital transformation projects
• Facilitates rich front-end user experiences
• Enables secure delivery of a 24/7 digital self-service capability for end users (e.g. for MTAs, FNOL)

Find out more here.

Agile Bridge enables an integration between existing core systems (e.g. Claims Management or Policy Administration Systems) and User Experience Platforms, through a wide portfolio of Bridge Services. Through Agile Bridge’s definition and mapping of your system’s data model, your UXP is able to leverage and extend functionality.

Find out more here.

We ensure our approach closely sticks to the Agile development methodology, ensuring Guidewire projects are delivered within budget and precisely in line with client requirements and priorities.

The Agile approach brings much greater control through a pragmatic and focused delivery model working closely as One Team to gather requirements, deliver and test functionality and ensure the relevant knowledge transfer as appropriate. This guarantees a faster and more effective implementation with decreased risk and increased ROI. All of our projects are delivered on or under budget.

You can read more here.

Business Agility is uniquely positioned with our capabilities to assist you in the support and maintenance of all Guidewire InsuranceSuite modules. We have the infrastructure and processes in place to do greenfield support and maintenance, as well as provide point expertise on the client site as needed.

Read more here about our Guidewire support capabilities.

When implemented correctly, Guidewire products can certainly deliver the ROI. You can read more in our guide about Guidewire upgrades.

A Document Management system can mean different things to different people. Typically it’s a system that automates processes, manages versions of data as it changes and controls​ permissions and security.

The typical document management scenarios that we design and build for are: ​

• Web content management
• Document and record management
• Workflow and data automation management

You can find out more here.

Office 365 extends beyond just Word, Excel, etc – it also gives you access to SharePoint Online. SharePoint Online is a powerful component of Office 365, giving organisations the ability to create multiple systems to serve various business functions, i.e:

• intranet
• document management
• record management
• and collaboration solutions

Office 365 gives you the power of SharePoint without needing to manage or maintain the application and content.

Find out more here.

Yes! You can read more about our SharePoint support offering here.

SDPS provide your company with a collaborative consulting engagement based on best practices from Microsoft. You select a Microsoft Gold Partner with competencies in SharePoint (you’ll never have guessed, but we are such a Partner!).

The Partner will work with you to create a roadmap for transforming your SharePoint environment. Depending on the engagement length, your SharePoint roadmap can include:

• A strategy briefing that defines the vision for achieving technical and business goals
• An architectural design session that introduces SharePoint technologies, solutions, and concepts
• A deployment planning session for a specific SharePoint capability
• A proof of concept session to demonstrate the solution within your environment

SDPS, when used correctly, can really help unlock budget and, importantly, deliver the environment you need to remove multiple business headaches.

You can read more here about SDPS days.