How does Agile Bridge Work?
Agile Bridge enables an integration between existing core systems (e.g. Claims Management or Policy Administration Systems) and User Experience Platforms, through a wide portfolio of Bridge Services. Through Agile Bridge’s definition and mapping of your system’s data model, your UXP is able to leverage and extend functionality.
Agile Bridge exposes the required functionality to your Portal/UXP via a series of Bridge Services. It then acts as a façade to your claims/policy platforms.
The Bridge Services are compatible with ‘Out of the Box’ data models but can be customised to accommodate bespoke requirements. The Bridge Services cover many elements such as: Data Access, Claims Tracking, Quote MTAs, Policy Renewal, etc. There is a portfolio of 90+ services to call upon and utilise.
Agile Bridge deploys a small module to each system which defines mapping from the customised data model to the Agile Bridge model. This module enables the presentation of a single unified/ standardised data model to the Portal/UXP system for data retrieval.
Building a business case for transformation in insurance
In order to compete with new, more agile market entrants, traditional insurers are under pressure not only to cut costs, but also to raise their game when it comes to innovation.
Insurers should heed the lessons learned from the recent TSB computer crisis
The TSB’s computer crisis has been one of the worst in recent memory. As a major customer service disaster, it is likely to cost the bank millions and stain its reputation for years to come. While still fresh and still causing major issues, it’s wise to take heed and understand if there are any lessons […]
4 signs that your legacy systems don’t have long left
In almost every industry today, organisations are wrestling with the question of what to do with legacy systems and applications. Here at Business Agility, some of the firms we work with are insurers who’ve been using the same technology since as long ago as the 1960s, facing any number of business pain-points on a daily […]