Privacy and Cookie Policy

This Privacy Notice explains our policies and practices regarding the collection, use, storage, and disclosure of your personal information on our website owned and operated by Business Agility Group Ltd, (also called “Business Agility,” “Business Agility Consulting Ltd,” “Business Agility Solutions Ltd” and “We” in this Privacy Notice). It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information. We want you to feel secure when visiting our website and are committed to maintaining your privacy when doing so. The Business Agility site may contain links to other websites. Business Agility is not responsible for the privacy practices or the content of such websites. The information below provides an overview of how we protect your privacy.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Business Agility may change this policy from time to time by updating this page. Therefore, you should check this page every now and again to ensure that you are happy with any changes.

What information we collect

We may collect the following information:

  • Name, job title, company name
  • Contact information including telephone and email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather: we require this information to understand your needs and provide you with a better service and for the following reasons:

  • For marketing purposes. We may periodically send promotional emails about our services, which we feel are relevant and potentially of business interest to you. We would send this communication to you via email
  • We may use the information to improve our products and services
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone. We may use the information to customise the website according to your interests

In accordance with the Data Protection Act, and the now in effect General Data Protection Regulation, we process ‘personal data’ based on the condition of ‘legitimate interest’. We collect and use data strictly for business-to-business marketing communications (i.e, we don’t collect or use data for reasons other than to communicate our business services to other businesses/organisations).

How we collect and use (process) your data

We may collect and process the following data about you:

From information that you provide by filling in forms on our site (our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.

  • If you contact us, we may keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • From details of transactions you carry out through our site and of the fulfilment of your orders.
  • From details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own purposes or otherwise and the resources that you access.
  • For recruitment purposes. The information we ask for is used to assess your suitability for employment. You don’t have to provide what we ask for but it might affect your application if you don’t.

Our control of and obligation to personal data is as follows:

  • In the event an individual whose personal data is contained within our database contacts us enquiring as to whether we hold any information about them, we will give confirmation to that individual without undue delay
  • If, having received confirmation that their personal data are being held, we will make the individual aware of precisely which of their personal data is being held and for what purposes, and that the individual has the right to object to their data being held in the manner specified
  • If an individual asks to access personal data of theirs that is held by us, or wishes to receive a copy of those data, then we will honour this request without undue delay
  • If any of the personal data contained within our database is inaccurate, we will allow any affected individuals to rectify or otherwise correct any erroneous records
  • If an individual objects to their personal data being stored in our database, or asks for their personal data to be deleted, we will action those requests without undue delay.
  • If an individual wishes to be removed from future marketing emails, they can make that request directly (to the monitored email account), or by clicking on the ‘unsubscribe’ link on the marketing email. We will honour this request without undue delay
    Security: we are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

IP addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions.

We may use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.

Business Agility Cookie Policy

What are cookies?

As most websites do, we use cookies to track site usage and trends, improve the quality of content and give you the best online experience during your visit to our website.
Cookies are small information files that are stored on your computer, tablet, smartphone, or other device that help websites recognise you and record information about your visit. Cookies can help to display the information on a website in a way that matches your interests and is relevant to you. A cookie in no way gives us access to your computer, or any personal information about you, they are simply a record of your visit to the Business Agility website. By using our website you agree to our use of cookies in accordance with this cookie policy.

What cookies are used on this website:

The cookies we use on this website are broadly grouped into the following categories:

Essential: Some of the cookies on our website are essential for us to be able to provide you with a service you have requested. Our cookie preference cookie described in the section ‘how can I reject or opt out of receiving cookies’ is an example of an essential cookie. You may not be able to use our website effectively without these cookies.

Analytics: We use analytics cookies to help us understand how users engage with our website. An example of this is for counting the number of different people coming to our website, visiting a particular page or using a particular feature. Without this cookie, if you visited the website once each week for three weeks, we would count you as three separate users and this wouldn’t be a true representation. We would find it difficult to analyse how well our website was performing and improve it without these cookies, we feel that it is vital to monitor these user statistics to enable us to provide the most relevant and useful content to you. These cookies do not let us identify specific users as the information is aggregated.

Social sharing: We use cookies to allow you to share content directly to your social networking sites for example Facebook, Twitter and Google+ i.e. clicking Like on Facebook and Share on Twitter.

How can I reject or opt out of receiving cookies?

When you first visited this website you will have been shown a status bar notifying you that this website uses cookies and inviting you to review this cookie policy. Once you have clicked to go further into our website, the cookie prompt will disappear, this confirms that you consent to us using the cookies detailed in this policy.
Please note that we can’t always control third party cookies (such as from social networks) stored on your machine from our website and where this is the case you will need to visit the relevant third party’s website directly to understand their cookies stored on your machine by them. Please see our ‘third party cookies’ section below.

If you want to reject cookies we use from this website you will need to:
Delete the cookies from your browser. Most browsers also allow you to prevent all or some cookies being stored on your machine in the future. For more information on how to delete or disable cookies from your browser please use the ‘help’ function within your browser, or alternatively visit all about By deleting our cookie preference cookie, the next time you visit our website the cookie status bar will appear again inviting you to again reconsider your preferences.
If you only want to reject the Internet Based Advertising cookies we store on your machine, you can opt-out of receiving these cookies at any time by going to the Internet Advertising Bureau website at ( and following the opt-out instructions. Please do be aware that disabling cookies may impact the functionality of this website.

Third Party Cookies:

Some of the cookies described above are stored on your machine by third parties when you use our website. We have no control over these cookies of how the third party uses them. They are used to allow that third party to provide a service to us, for example website analytics. For more information on these cookies and how to disable them, please see:
Internet Advertising Bureau website at ( where you will be able to opt-out of receiving Internet Based Advertising cookies from some of the third parties listed below. And/or
The third party’s individual privacy policy listed below:
Google – Analytics, Social Sharing and remarketing – Google provides anonymised data about the visits made to our website. It also stores cookies that allow the Google+ social sharing functionality. Google Policies and Principles.
Facebook – Facebook stores cookies which allow the Facebook ‘like’ social sharing functionality but only if you click on the Facebook ‘like’ button on our website. Facebook Cookie Policy.
Twitter – Twitter stores cookies which allow their social sharing functionality including the ‘Tweet’ function and to generate usage information during your visit to our website – Twitter Privacy Policy.
LinkedIn – LinkedIn stores cookies which allow their ‘share’ functionality during your visit to our website – LinkedIn Privacy Policy.
We may update this policy from time to time so you may want to check it each time you visit our website. We last changed this policy on 27th November 2017.