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Insurance transformation in a post COVID-19 world
This paper has been written to highlight possible scenarios in a Post-COVID-19 world. Specifically looking at insurance transformation and the ready state many leaders in insurance will want to be in. The paper will explore the reasons behind drivers, the now-apparent challenges, and the likely solutions on the horizon.
Pre-COVID-19, the drivers for modernisation in the insurance sector were obvious: agility, resilience, consistency, customer-first initiatives, on-demand expectations, competitive advantage and regulatory compliance – all are compelling reasons for change.