Many organisations we work with only engage with us after something has gone wrong. Typically, we help ‘solve’ the problem by implementing a clever solution on SharePoint; be it workflow, automation, better content management, communications or utilising business data. An intranet is no different, and is usually the hub where all of these things connect.
Your Intranet should be:
- Driving efficiencies
- Improving collaboration
- Enhancing communication
- Engaging users
- Removing manual effort
- Presenting your data with insight and intelligence
To evaluate if your business in realising these lynch-pin areas, we always recommend a general audit/health check on your current intranet.
Here are 7 top reasons why you may need an Intranet refresh:
- Use of the Intranet is low, users try to avoid going on to it
- There is poor governance/control around the content within
- People use it in different ways with varying success
- People can’t find correct information, and the information they do find is out of date or irrelevant
- It’s slow compared to the rest of the organisation’s programmes/apps
- The look and feel is clunky and not on-brand
- It’s difficult to know who’s responsible for what when publishing/updating/searching for information on things
Because of the above, it can be tempting to start dismissing the Intranet – side-stepping it and coming up with different ways of working. – this is a signal that you’re due a refresh. An Intranet refresh will enable your organisation to:
- Progress and improve its products and services
- Engage employees and drive innovation & collaboration
- Reinforce productivity through effective search of information of all types and formats
Users of Office 365 and SharePoint can benefit from many features and functionalities of the cloud-based platform. Of course, utilising the host of features available is the best way to truly benefit from Microsoft’s cloud offering.